Over the period of last few years the technology has changed drastically, which has helped every person and every organisation on the planet to achieve more. And this has been possible with a constant effort of collaboration to each other with continuous learning, leveraging experiences and infusing in to the growing process.

“Knowledge is the only tool of production, which is not the subject to diminishing returns”.

As we have grown stupendously, and evolving rapidly with more productivity and efficiency; it is my small effort to create this blog to share my learning and learn from all your experiences.

Being Dynamics 365 professional, my blog is focused towards how Microsoft Dynamics business applications can help communities to attain the desired business objectives.

All Blog posts and samples in this site reflecting my personal views and opinions. Those views and opinions are solely mine and doesn’t represent the views or opinions of my employer(s), clients, associates or Microsoft.

Author Vaibhav Sharma

Dynamics 365 solution for supporting people in Covid-19

Recently, I along with 2 other Dynamics 365 champions (Kasun Pathirana and Subbiah) participated in a Hackathon in New Zealand where we developed and presented solution based on Dynamics 365 and Microsoft 365 to help and support people during Covid-19…. Continue Reading →

How Dynamics 365 can help you grow business during pandemic like Covid-19?

I have never thought that how my skills (combination of lead auditor and lead implementor of ISO 27001:2013 and Dynamics 365 Consultant) can be more useful to organizations in not just saving their businesses but help them grow during crisis…. Continue Reading →

Omnichannel for Customer Service – Teams Integration

Source: https://neilparkhurst.com/2020/06/11/omnichannel-for-customer-service-teams-integration/ We can now use Microsoft Teams as a channel with Omnichannel for Customer Service. I can see many applications for this, not least for an internal help desk who needs to offer support to users across their organisation…. Continue Reading →

Resolve issues using Solution Health Hub in Dynamics 365

Solution Health Hub allows you to get a better picture of the state of your environment and detect issues with your Dynamics 365 environment. The Solution Health Hub runs rules within an instance to validate the environment’s configuration, which might… Continue Reading →

How to implement drip marketing automation using Dynamics 365 Marketing?

Dynamics 365 Marketing is a marketing-automation application that helps turn prospects into business relationships. The app is easy to use, works seamlessly with Dynamics 365 Sales, and has built-in business intelligence. However, there are some real-world challenges which are yet… Continue Reading →

How to license Dynamics 365 Finance and Operations when you have custom security roles?

Microsoft is moving very fast towards power platform, that means business applications are app based and users use what they consume. Microsoft has recently changed the licensing model which lets organizations to purchase licenses based on the app they want… Continue Reading →

How to upgrade Project Service Automation and Field Service to latest version?

A lot of customers are now getting emails to upgrade their Project Service Automation (PSA) and Field Service (FS). Since early 2019, Microsoft has communicated Field Service (online) and Project Service Automation end of life for web-client based versions of… Continue Reading →

Dynamics 365 and Power Platform new feature release business application virtual launch April 2020

This has never been so exciting for me yet again, Microsoft has moved one step ahead in making the planet successful amidst global pandemic of COVID-19. Microsoft has organized a business application virtual launch event to announce the upcoming new… Continue Reading →

Mystery of inventory reservations in Dynamics 365 Finance and Operations

How to configure and manage automatic reservations for various scenarios

Product life-cycle management in Dynamics 365 Finance and Operations

Product life-cycle management in Dynamics 365 finance and operations

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© 2020 vaebhav9

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